Hello my name is Brian I Work for Greulichs Automotive here in Phx I just moved from one location to another and at the new location I found two DS708 scanner One is new and the other in good shape with the SD card shattered in pieces, i suspect that why the new one. I would like to have both scanners working for the shop. I have all the info on the scanner DS013Q002252 pw 122708 , I Need to download the software if at all posable for this scanner, I know my Company's not going to spring for an update but I hate to waste a perfectly good scanner. Can I get the software the scanner had or last updated with?? I mirrored the other sd card but with it using the Mac Address from a hardware specific device like the WiFi card it makes it tricky to spoof that address of the new scanner..... Is there any way to delete the current update on the mirrored sd card and have the server down the last good config. to the new SD card. I tried to register the scanner with all the information but the site say registration failed, not sure what direction to go. I would hope maybe support would help with this considering my company has at least 18 of these and maxisys scanners within the company.... so support if you chime in please help with this okay,, thank everyone..B Disney from Greulichs27